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Mercari Local
What is Mercari Local?
Mercari Local is an easy way to shop and sell locally. Get fast, contact-free delivery when you purchase nearby items with Mercari local. When you sell with Mercari Local, your item will be picked up from your doorstep- no need to pack and ship. Plus, sellers get paid much faster than when using standard shipping.
Mercari Local is perfect for heavy and bulky items that are expensive to ship, like a coffee machine or a computer monitor.
Selling with Mercari Local is easy. After listing an item simply select Mercari Local as an extra delivery method. Delivery is handled via one of our partners: Uber or Dolly (please see "Where is Mercari Local available?" below). A driver will pick up the item from the seller and deliver it to the buyer, contact-free.
Click here to see if Mercari Local is available in your area and keep reading for further details.
How Mercari Local works for buyers
Learn how to shop with Mercari Local
Browse local deals
You can filter your search to see all of the local deals in your neighborhood.
Found something you love?
Choose Mercari Local delivery at check out. We’ll match your availability with the seller’s.
Relax and enjoy!
A driver will drop off your item at your doorstep. It’s completely hassle-free.
Keeping your delivery safe
We ask that our buyers help to keep their delivery safe. Please add detailed drop-off instructions (including the best place to leave the item) in the Mercari app.
How Mercari Local works for sellers
Learn how to sell with Mercari Local
List your item
Choose Mercari Local as your pickup and delivery option.
Schedule your pickup
We’ll match your schedule with the buyer’s. You’ll get notifications along the way.
Place item for pickup
The driver will pick up the item at your chosen time.
Get paid
You’re paid as soon as the buyer rates the transaction.
How much does it cost?
Listing is always free. When an item sells, the seller is charged a selling fee (10% of the item price) and a processing fee (2.9% + $0.50). You don’t pay a fee unless your item is sold.
Delivery is $15.99 for items smaller than a microwave (22”H x 30”W x 25”D) and less than 50 lbs. For items larger than a microwave or more than 50 lbs, furniture delivery is available in select cities for $199 for up to 3 items. Furniture items must fit in the bed of a pickup truck (72”L x 48” W) and item(s) may not exceed a maximum of 300 lbs combined. The rate will be communicated to the buyer at checkout.
Examples:
34 lb mixer is delivered for $15.99
Two 50 lb chairs and one 150 lb table are delivered for $199
The buyer will see the delivery partner and pricing at checkout. The seller won’t see this information when they create the listing.
What can you sell on Mercari Local?
For areas supported by Uber, items listed with Mercari Local must weigh less than 50 lbs and be smaller than a microwave (22”H x 30”W x 25”D).
Mercari Local is perfect for these items:
Home decor, from table lamps to house plants
Fitness gear like weights and workout bands
Baby stuff. This can include carriers, strollers, high chairs, and baby gates
Family games and outdoor activities like jigsaw puzzles, video game consoles, kids’ bikes, and small BBQs
Kitchenware can be bulky and heavy. List mixers, bread making machines, and baking ware
Home office supplies such as monitors, standing desks, and chairs
Where furniture delivery is available, and subject to size and weight requirements, Mercari Local is perfect for:
Bed frames
Coffee tables
Desks
Dining sets
Dressers
Sofas / loveseats
TV stands
How to prepare your item for Local delivery
Item sold? Now it’s time to pack it up for delivery. Here’s how it works:
Prep the item
If necessary, wrap your item to protect it from damage during transport.
Pack it up
Place your item into a sealed bag or box. If it’s fragile, please package with care.
Don’t forget the details
Label your package with the buyer’s address, including unit or apartment number, if applicable.
Keep in mind that there may be bumps or sudden stops while your item is in transit. For fragile items like electronics or glassware, package them with care and label the package as fragile. You can also add pickup notes in the app.
If your item is heavy and weighs more than 10 lbs, wrap and package it in something strong that can be carried from the vehicle to the doorstep.
If multiple items are being delivered, package them together in either a bag or a box.
Currently, our local carriers include: Uber and Dolly. We will choose the best option based on distance and service availability.
How to prepare furniture for pickup
If your item is a piece of furniture to be picked up by Dolly (available in select cities), movers will retrieve the item from your room of choice - there’s no need to move it yourself. If disassembly is required though, please do so before they arrive. They'll then secure the item for transit.
How to ensure the best delivery experience
We ask that sellers take a few extra steps to make sure the item is safely picked up by the driver.
Leave detailed pickup instructions in the Mercari app to guide the driver to your pickup spot. You can do this contact-free — there’s no need to meet the driver in person. For example, you can text the driver instructions like “Please don’t ring the doorbell. I’ll leave the item on my doorstep right next to the entry mat.”
For buyers, make sure your apartment number is address line 2. We ask the seller to label the item with your name and apartment number.
Leave detailed dropoff instructions in the Mercari app to guide the driver to your dropoff spot. Except for furniture delivery, you can do this contact-free — there’s no need to meet the driver in-person. For example, you can text the driver instructions like, "Please ring the doorbell and call me when you’re outside."
Our delivery partners
Except for furniture delivery, we’ll choose the best delivery partner for you based on the price, time of the day, and the distance between the buyer and the seller. We have partnered with Uber and Dolly to safely deliver your items locally.
How does Uber work?
Uber’s on-demand platform allows you to schedule a pickup and delivery time between 7:00 AM - 10:00 PM local time, Monday through Sunday. At this time, Uber does not go across bridges or on any freeways with tolls.
We ask sellers to have the item ready at the scheduled pickup time. Please be ready; the driver won’t wait longer than 5 minutes.
How does Dolly work?
For furniture delivery, Dolly provides local delivery from the seller’s pickup location. You can choose your preferred two-hour pickup window between 8:00 AM - 5:00 PM local time and the order will be delivered by 8:00 PM that day (pending driver availability).
We ask sellers to have the item ready at the scheduled pickup time. We’ll let you know when the driver is on their way with an SMS message. Please be ready; they won’t wait longer than 30 minutes.
How Mercari Local protects buyers and sellers
All drivers are vetted by our delivery partners (Uber or Dolly) so you can have the peace of mind that your item is in safe hands at all times. In case something does go wrong, Mercari includes $200 Shipping Protection with every Mercari Local order. If your item is lost in transit or if the buyer files a return for “damaged in transit,” Mercari’s Shipping Protection has you covered.
You can chat with Mercari customer service at any time while the order is active or if there are any issues after the item is delivered. Just message us through your Order Status page in the app.
How do I add Mercari Local to my existing listings?
Our fast opt-in feature lets you update multiple listings with Mercari Local at the same time. You can find the notification on your listings page.
We’ll let you know when Mercari Local is the same price or cheaper than standard shipping. It’s perfect for those bulky items that are expensive to ship. Plus, you’ll get more eyes on your listings as we notify buyers about local deals.
Where is Mercari Local available?
To see where Mercari Local delivery via Uber is available in the United States, please see the list of cities here.
Mercari Local furniture delivery via Dolly is currently available in five markets: Las Vegas, Los Angeles and Orange County, Portland OR, San Diego, and the San Francisco Bay Area.